Specialist – Inbound Chat – Customer Management (Pune)
Wiki Article
We're searching for a dedicated and enthusiastic Specialist to join our vibrant Customer Operations team in Pune. In this role, you will be the first point of contact for our valued customers via inbound chat. Your primary responsibility will be to provide exceptional customer service by addressing their inquiries in a timely and professional manner. You will also play a crucial role in identifying customer needs and providing solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound messaging platforms.
- Addressing customer issues with empathy and promptness.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Partnering with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Kickstart Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for communication? Do you thrive in a fast-paced environment where you can solve problems? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with website efficient support via live chat. You'll handle a range of customer inquiries, ensuring their happiness.
- Cultivate your customer service expertise.
- Team up with a talented team of professionals.
- Gain valuable experience in the customer support industry.
If you are excited to make an impact, we encourage you to apply today!
Customer Service Specialist : Inbound Chat at Eclerx Pune
Are you a enthusiastic communicator with a knack for resolving customer issues? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are focused to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, assisting them with their questions through live chat.
- Tasks include:
- Proactively connecting with customers via live chat
- Delivering prompt and helpful solutions to customer concerns
- Updating a friendly and professional demeanor at all times
- Collaborating with other teams to ensure seamless customer service
If you are a team player with excellent interpersonal skills, and a strong work ethic, we encourage you to apply! This is an amazing opportunity to advance your career in customer service while playing a role in a fast-paced company.
Eclerx Seeking Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with outstanding communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to providing outstanding customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will resolve inquiries in a prompt and professional manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to submit your application!
Jumpstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a enthusiastic individual with a interest in customer service? Do you excel in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing efficient and exceptional support via live chat. You'll be responsible for resolving customer inquiries, fixing issues, and ensuring a positive journey.
We offer a welcoming work environment with opportunities for advancement. If you are ready to make a real impact, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a keen eye for detail and a desire to offer exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the initial point of contact for our valued customers. You will handle their concerns in a timely and courteous manner. Your customer service skills will be instrumental in creating positive customer interactions.
At Eclerx Pune, we strive to create a collaborative work environment where you can develop both personally and professionally. We offer rewarding compensation and benefits packages, as well as chances for skill advancement.
- When you are a results-oriented individual with a solid work ethic and a real desire to make a meaningful impact, we encourage you to consider joining our team!